25 years of Apple’s innovation with the iTunes Music Retailer
The fourth of Apple’s prime 10 main areas of innovation within the final 25 years is 2003’s iTunes Music Retailer. Here is how Apple remodeled the music business and created a wholly new digital media market.
The primary section mentioned Apple’s 2000 launch of Mac OS X Public Beta, its first necessary space of innovation within the final 25 years. The second section targeted on Apple’s reinvented retail operations. The third section launched iPod. The fourth particulars how Apple introduced retail to digital media inside iTunes.
“Innovation” brings to thoughts the explosive new creations of the iMac, iPod and iPhone. However the biggest potential alternative for change may also come from a devastating destruction of the established order, paving the best way for one thing actually new.
By the 12 months 2000, the foundations of the large twentieth Century recording business had been fatally struck by file sharing. Over the subsequent 25 years of the brand new millennium, Apple tasked itself with a worldwide rebuilding of the music business. The alternate options may have been horrible.
The industrial lifeblood of all cultural expression from studios and theater, animated by many years of labor dedicated to licensing and performing rights and infused with all the pieces that perpetuated the existence of Previous Media, had been blind-sighted within the late 90s by the sudden affect of the digital Web.
The huge international enterprise of CD gross sales was successfully left for useless as an infinite roadkill on the data tremendous freeway. Fast advances in bandwidth and processing speeds within the late 90s all of a sudden turned the CD from a bodily media right into a stream of bits that may very well be duplicated and rebroadcast wherever, effortlessly.
The collapse of the preliminary web bubble “dot com” financial system, beginning in 2000, helped to deflect some panic away from the music business, however the actuality was clear: the CD gross sales that had been inflating the music business have been now leaking air with the violence of the Hindenburg.
CDs gross sales hit a $22 billion peak in 1999 simply as Napster file sharing, burnable CD-Rs and new pattern in the direction of mobility opened up alongside iPod.
All of a sudden the worldwide music business was going through a disaster just like the one Apple itself had skilled within the 90s. If anybody can copy all your work, with out paying you something, you’ve got received nothing.
When Microsoft stole the core foundations of the Macintosh, Apple needed to scramble collectively a brand new newer, higher Mac expertise to combat for a proper to exist. Now that everybody had free rein to repeat and paste digital music, the business had to determine easy methods to create and promote a brand new digital expertise.
They have been unable to determine this out on their very own. Sony, which had helped construct recording {hardware} with its iconic Walkman, had additionally delved into the software program enterprise. It was making the reminiscence and processors and recordable optical applied sciences that have been imperiling the identical recording enterprise it now owned.
Sony tried to create a brand new MiniDisc format that will use its ATRAC DRM safety to stop patrons from ripping and mixing their very own music. It hoped to make use of its ATRAC music format to allow a digitized model of CD gross sales that might work throughout PCs and music gadgets, however could not fairly pull issues collectively.
Actually, a lot of the music business was looking for to discover a easy substitute for CDs that might maintain again the tide of permissive file sharing with some type of encryption. They hoped to get proper again to promoting more and more costly albums with only one or two hit songs, as that they had been for years.
Microsoft equally pursued its personal Home windows Media DRM, looking for to tie digital rights administration to Home windows. The music labels desperately wanted some answer, however did not wish to hand over management to an current monopolist both.
That made Apple a gorgeous various. The fledgling return of Apple, its new Mac OS X various platform and its expertise in digital media with QuickTime all helped create a viable third choice that promised a greater expertise for customers, contained inside the sandbox of Apple’s larger finish clients.
Steve Jobs negotiated offers with the present 5 main recording labels, Common, Sony, Warner, EMI and BMG, which allowed Mac customers entry to purchase 99 cent songs and $9.99 albums utilizing Apple’s easy FairPlay DRM within the new iTunes Music Retailer within the spring of 2003.
Apple’s new iPod and iTunes-equipped Macs had been enabling customers to take heed to music from their very own CDs in addition to songs distributed as MP3 recordsdata. The brand new iTunes Music Retailer created a authorized market to permit patrons to browse and obtain new music, and pay for every observe individually.

iTunes 4 launched the iTunes Music Retailer
Whereas iTunes could not change the truth that Napster, Kazaa and different “free” sharing platforms existed, it did create a purposeful, simple to make use of retail expertise as welcoming as Apple’s personal retail shops created to promote Macs and iPods.
Minimize from the identical fabric
Apple had simply raced to assemble its personal direct retail Mac efforts on-line in 1997— utilizing the WebObjects know-how it had acquired from NeXT— giving itself the power to succeed in {hardware} patrons and customise a web based shopping for expertise proper of their internet browser.
Apple now needed to increase the idea of a digital storefront from promoting {hardware} to promoting software program. And it needed to combine the shop proper into iTunes.
A part of the work to ship the iTunes Music Retailer got here from Apple’s parallel efforts to adapt an open supply internet browser: the KHTML-based Safari, first launched in 2003.
Microsoft’s Web Explorer and Mozilla’s Gecko have been each bloated and gradual, so Apple started working with KDE’s rendering engine to create a contemporary, streamlined new internet rendering system that may very well be deployed as each the Safari internet browser, an embedded into iTunes as WebKit.
Inside iTunes, WebKit may very well be used to create a safe, dynamic retailer for brand spanking new digital content material, beginning with recorded music.
By specializing in what customers needed and delivering a straightforward to make use of catalog of downloadable music, Apple not solely secured itself a provide of economic music for its Mac and iPod customers, but additionally created the foundations for promoting and renting movies, music movies, iTunes Extras and ultimately iPod video games.
Microsoft and Sony had been attempting to construct castles that might management the distribution of digital items, however their efforts failed as a result of they did not deal with the expertise of customers.
Microsoft promoted Home windows Media DRM as “PlaysForSure” throughout the business as a broadly licensed initiative in the identical method as Home windows. Sony tried to promote a tightly built-in expertise that required its personal codecs.
Apple responded to what its viewers needed, and delivered improvements to please them. In 2005, Apple appeared onstage with Motorola’s ROKR E1 iTunes cellphone, which introduced iTunes integration to different gadgets. However then Apple targeted by itself new iPod nano on the identical occasion, occupying house within the cellular world whereas increasing its music presence.
iTunes got here to cellular however Apple remained targeted on iPods
Apple was additionally selling digital connectivity with cell phones with contacts and calendar synching, simply because it had been with iPods. It was once more laying the foundations of the cellular future whereas remaining targeted on what it was presently promoting. Till 2007, that was iPods. However the groundwork for a full cellular desktop system operating apps just like the Mac was coming collectively.
Different corporations have been already pursuing the idea of promoting cellular software program on-line. Palm opened its Pilot PDA software program retailer in 1997, and tried to construct an ecosystem of digital app gross sales. Piracy and safety points resulted in an unsure marketplace for builders, who needed to cost vital charges for his or her apps to recoup their funding. Most of their apps would find yourself being copied round like Napster’s music file sharing.
Home windows Cell additionally tried to function a software program market promoting smartphone titles, together with Nokia’s Symbian platform and Solar’s Java ME, however growing and distributing apps proved to be as tough for cellular gamers as music was for the labels. Nothing was catching on wherever, and it seemed like software program markets have been in as dangerous of form because the prospects for authorized music and film downloads.
Apple’s open invitation inside iTunes to entry your personal music and in addition buy tracks by way of its Music Retailer resulted in quickly rising financial system of scale that expanded into TV and film downloads in 2005.
Firing on all cylinders
Apple launched iPod Video in 2005, together with a brand new Video Retailer in iTunes providing a restricted choice of TV reveals priced at $1.99. Constructing upon iTunes success in music gross sales, the gradual introduction of paid video downloads started with “normal definition” movies that might play inside iTunes, on a video iPod, or afterward Apple TV.
Apple embraced the idea of subscribed content material feeds for cellular customers, adopting the title Podcasts after its music participant. It added computerized downloads and distribution inside iTunes.

Podcasts in iTunes 4.9
The next 12 months Apple launched a choice of $4.99 iPod Video games, starting from its personal Texas Holdem to titles like Bejeweled, PacMan, Tetris and Mahjong from companions. Apple was making speedy progress in not solely constructing the instruments to develop cellular video games, but additionally in constructing the infrastructure to distribute and market them.
Apple’s work with iTunes was additionally supporting its improvement of its Safari internet browser and embedded on-line shops, constructing the foundations for its subsequent launch of the iPhone and its App Retailer. iTunes and the iPod would in the end turn into parts of the iPhone itself, serving because the “huge display iPod” characteristic tied to its cellphone and web communicator trio of defining components.
An evolving digital content material platform
Apple’s efforts to develop a retail market for digital content material created the mannequin for not simply the App Retailer, but additionally the corporate’s additional expansions into media with Apple Music in 2015 and Apple TV+ in 2019.
Alongside the best way, Apple more and more labored to make iTunes Music larger high quality and extra versatile for customers. In 2004 it launched ALAC (Apple Lossless Audio Codec) for high-quality audio with out compression. It launched iTunes Plus In 2007, which supplied higher-quality, DRM-free music at a premium value, doubling the bitrate to 256 kbps AAC.
In 2008 Apple launched Safari 3.1 with help for HTML5, enabling native media playback on the net with out plugins. It targeted on the way forward for digital media with H.264 and H.265 video, shifting past the world formally tied to Flash. Different media codecs have been changed with internet requirements as QuickTime Participant 10 was launched the next 12 months. In 2011 Apple launched AV Basis in macOS (10.7) Lion and iOS 4 as a contemporary framework for dealing with audio and video.
In 2012 Apple launched Mastered for iTunes, the next high quality format that begins with 24-bit, 96 kHz masters as an alternative of normal “CD-quality” 16-bit, 44.1 kHz audio. Utilizing Apple’s personal AAC encoder, it produces 256 kbps AAC audio that sounds nearly lossless, preserving extra element and dynamic vary from the unique studio recordings.
In 2019 Apple’s bespoke mastering was rebranded as Apple Digital Masters. Having such tight integration with recording studios already, Apple was in a novel place to introduce a brand new stage of sound high quality in 2021: Spatial Audio. This equally required specialised observe mixing by the studios. It successfully created a 3D soundscape that may very well be reproduced by audio system or headphones.
Assist for Apple Digital Masters, Lossless Audio, and Spatial Audio have been included at no further price in Apple Music, setting the service aside as offering far larger high quality than rival providers like Spotify, whereas additionally offering a novel characteristic for Apple to incorporate in its sound {hardware}.
Spatial Audio additionally paved the best way for creating Immersive Video with Spatial Audio on the brand new Imaginative and prescient Professional, creating a totally surround-immersive expertise utilizing acquainted instruments.
Apple’s relentless efforts to innovate in music and within the gross sales of digital media have given the iTunes Music Retailer an unimaginable legacy of business firsts which have modified the complete nature of the content material enterprise— one which Apple now instantly participates in as a content material producer for Apple TV+ and the Imaginative and prescient Professional App Retailer.
The unique affect of the iTunes Music Retailer was carefully tied to the explosive development of iPods. It helped create fertile grounds for launching iPhone and its personal App Retailer marketplace for cellular apps. However it was additionally compelled to adapt and alter as new applied sciences and emerged outdoors the corporate.
Apple initially labored with Fb to construct a social media part into iTunes. After a dispute over entry to person information, Apple launched its personal social options for iTunes 10 in 2010 as Ping.

Ping imagined a social part for customers to work together with musicians
Fb not solely backed out of partnering with Ping, but additionally withheld its Fb app from the brand new iPad, hoping to throw its help behind pill rivals. Apple’s solo efforts with Ping have been troubled by spam and the issues of attempting to reasonable a web based public house.
Apple deserted Ping and as an alternative explored efforts to combine instantly with Twitter and Fb in iOS 5 and 6 in 2011-2012. On the identical time, Apple started work on iCloud to ship its personal suite of on-line providers with out a social part.
Apple more and more pursued a more in-depth, direct relationship with its clients quite than attempting to attach them collectively right into a social grid. This course led Apple into selling safety and privateness quite than huge, permissive sharing of information and appearing as an middleman that siphoned off collected information for advertising and marketing functions.
Different massive business gamers took the alternative path. Fb labored with Android licensees to ship an expertise centered round Fb. The 2013 HTC First put Fb pictures on its cowl display and tried to maintain customers locked contained in the world of Fb and Messages.
Fb Residence imagined a cellphone centered round Fb quite than apps
Fb’s cellphone failed, its pill partnerships failed, and its repeated subsequent efforts to snub Apple and push Fb as the house web page of mobiles failed. Apple ultimately pulled the plug on Fb integration in iOS 11 in 2017, leaving Fb and different social media networks as standalone apps on an in any other case privateness centric platform.
Google tried to purchase its manner into social media with Orkut, then built-in Buzz into Gmail in 2010 and launched the Fb-like Google+ the subsequent 12 months. Google not solely failed at launching its personal social media efforts, but additionally didn’t push its personal gadgets as compelling cellular alternate options tied to promoting, at the very least outdoors of low finish, excessive quantity “provider pleasant, adequate” Android gadgets offered by licensees.
Apple ended up successful in social media by selecting not the play within the surveillance promoting market. As a substitute, it construct a status as the selection for privateness and information safety, which grew to become more and more extra engaging as the general public started to grasp how social media networks and advertisers have been utilizing their information, making them the product to be offered to advertisers.
iTunes at Residence
Throughout the 2010’s Apple additionally launched deeper integrations between iTunes and the house. It relaunched its AirTunes wi-fi music streaming to audio system as AirPlay in 2010, including new help for video and display mirroring. The iTunes Music Retailer additionally expanded into TV and film gross sales and introduced content material to Apple TV, which slowly grew as a media heart for watching iTunes content material in your TV.
Regardless of longstanding rumors that Apple may launch its personal TV set, the corporate as an alternative “pulled the string” to see the place issues have been going with an incremental rollout of Apple TV gadgets that introduced larger high quality movies and rental choices into the house.
Regardless of many cheaper, ad-centric choices, Apple TV continued to realize in reputation as an iTunes Retailer to your TV by means of the 2018 introduction of AirPlay 2, which introduced multi room streaming to Apple’s merchandise, and licensed the protocol to different TV and speaker makers. AirPlay 2 was broadly adopted by TV makers as a top quality, versatile streaming choice catering to iPhone customers.

Cindy Lin, director of program administration, demonstrates the brand new Apple TV app
The subsequent 12 months, Apple adopted go well with with licensing its Apple TV app to different TV makers. Since 2020, Apple has unfold Apple TV as an app throughout platforms starting from Roku, Amazon Hearth TV, PlayStation, Xbox, Google TV and Android TV, appearing as the trendy equal to the iTunes Music Retailer of the final decade.
On this market, quite than constructing all of the TV {hardware}, Apple has pursued making the content material to play on them with Apple TV+ and its varied partnerships to ship content material by means of its retailer.
HomePod in 2018
Apple has launched its personal audio system with HomePod and HomePod mini, and continues to develop Apple TV as a standalone product for prime quality streaming to any TV. Each additionally combine into its HomeKit licensing and AirPlay 2, making it simple to attach good gadgets, residence cameras and different sensors, and to function these with Siri voice instructions.
Rumors are actually swelling that Apple sees potential alternative in bringing new linked gadgets for managing the house. And naturally, Apple’s launch final 12 months of Imaginative and prescient Professional is the most recent expression of the idea of a productive, inventive expertise built-in with a digital storefront providing their social gathering apps and entry to current media and new content material in new codecs, together with the rising house of Immersive Video and interactive AR experiences.
The shift to streaming
From its beginnings as an built-in WebObjects retailer inside iTunes, Apple’s Music Retailer more and more shifted to new applied sciences as they grew to become out there. As Apple’s Mac platform matured and was joined by the cellular iOS as an apps platform, Apple’s work to modernize and enhance its improvement instruments resulted in common updates to its iTunes app and the servers operating the iTunes Music Retailer.
In 2011 Apple launched iTunes Match for storing music libraries within the cloud and streaming on demand. iCloud integration made all iTunes purchases out there for streaming or obtain from wherever. In 2012 Apple launched iTunes Radio as a streaming choice just like Pandora.
Regardless of many failed efforts to launch “rental music,” notably together with Microsoft’s failed Zune subscriptions, Spotify was lastly catching on a viable streaming various to the iTunes world of downloads. Its success got here largely from paying artists nearly nothing for streaming rights, consuming up gross sales of iTunes downloads the best way file sharing had devoured CD gross sales.
In 2014, Apple acquired Beats Music as its largest ever buy at $3 billion. It initially integrated Beats as a model for audio system and headphones.

Apple Music in 2015
The subsequent 12 months, it launched Apple Music, utilizing Beats music streaming product, to create a hybrid service of downloads and subscription streaming. It subsequently phased out music purchases and targeted on streaming.
In 2017, iTunes in the end disappeared from iOS and was changed by standalone apps for Music, TV and Podcasts. In 2019 Apple adopted go well with on the Mac, changing iTunes with the identical new standalone apps for Music, TV and Podcasts in macOS Catalina. The brand new apps make use of Apple’s newest improvement instruments and are optimized for contemporary {hardware}.
As iTunes disappeared to make manner for brand spanking new apps, the iTunes Music Retailer was changed by Apple Music, the standalone App Retailer, and providers together with Apple TV+ and the brand new Apple Arcade service of video games operating throughout Macs, Apple TV and cellular gadgets.
Apple Arcade appeared in 2019
Apple’s historical past of innovation with iTunes and its Music Retailer continues in every single place it sells and produces digital content material. It is extraordinary that Apple developed essentially the most broadly recognized manufacturers within the music business after which boldly moved away from them to maintain tempo with the long run.
The quantity of modern work Apple put into growing and continuously retuning its efforts in music and media gross sales is a significant cause why it was so profitable— at the same time as others struggled to repeat it or finest it with alternate options. And we’re nonetheless not even midway by means of the highest ten improvements of Apple over the previous 25 years!